FAQ

What is My Contacts Backup ?

My Contacts Backup is the easiest way to backup and restore your contacts all from your phone without needing a computer or synchronization. You can backup all your contacts with a single touch and send it as a .vcf attachment via email.

What about privacy? Do you access our contacts?

Since our app works in offline mode, we never see or access your contacts. My Contacts Backup app never sync or upload your contacts to any server. It prepares VCF or CSV file on your device and let you send it to yourself with your email client.

Is your app compatible with iOS 6?

Yes but Apple added privacy controls for user contacts in iOS 6. If an app access your contacts, a pop-up screen asks for your permission. So you need to grant access to our app too. Also you can manage your privacy controls via Settings -> Privacy -> Contacts menu on your device.

Do I need an application to restore my contacts from this .VCF backup file?

No you don’t. All contacts can then easily be restored any time by simply opening this .VCF file in the iPhone/iPod Touch/iPad mail client. But you can’t restore the .CSV backup file like this way. CSV is not a backup a file. It’s just an export file. You need to convert .CSV file to .VCF file.

iPhone or iPad email client can open VCF files and add contacts

I couldn’t send my backup file to myself. But i need to restore my contacts. Can you send us my backup file?

No we can’t. Because we never access your backup files. Your backups either stored on your device or in your mail account. If you couldn’t send your backup file to yourself, you can try to restore contacts from your previous backups stored in your app.

In App vCard Restore feature lets you restore your contacts from your vCard backups if you can’t or couldn’t send them to yourself. But this feature is not free. You need to unlock this feature for once via In App Purchase.

When you unlock this feature via in app purchase, ads also removed but not upgraded to PRO. You need to also purchase and download PRO version for additional features.

Can I open .vcf backup file with Microsoft Outlook on my computer?

No you can’t. Microsoft Outlook does not support VCF files containing multiple contacts prepared for iOS devices (iPhone, iPod Touch or iPad).

I backed up my contacts and mailed it to my email account as an .vcf file, but my mail account doesn’t show any attachment ?

Many Yahoo mail account owners report same issue. We think Yahoo is blocking some attachments if size is too big. (or for any other reason) Since Apple does not allow iOS developers to access email accounts, there is nothing to do :(  Please try another mail account such as Gmail or Hotmail.

Please try another email account to send (change from address) backup files or save backup files to your computer via Wi-Fi Download feature.

I have too many contacts, is there any limit for backup?

There is no limit. We tested the application with over thousands contacts. But more contacts increases the backup file size and the process time and some SMTP servers blocks attachments if size is too large.

I have added photos to some of my contacts. Are they backed up too ?

Yes they are. All photos attached to contacts are backed up in vCard (.vcf) format. But these photos are increasing the backup file size hugely. So we are shrinking the photos to optimum size while backing up. But if you can disable this shrinking option via “Settings” page.

Can I export my contacts to Excel with this app?

Yes you can. But first you need to change “Export Type” setting to “CSV (Excel)” via Settings page. Then you can backup and send CSV backup file to yourself and open it with Microsoft Excel on your Computer. But some data such as photos and custom fields are not backed up in “CSV” format.

What is “Remove all contacts” option is used for in Settings page?

Unfortunately there is no standard option to delete all contacts on iOS based devices (iPhone, iPad and iPod Touch). But whit this app, you can delete all contacts using “Remove all contacts” option. So please be careful, first back up your contacts and then delete your all contacts if you need to.

What is the different between Free and PRO version?

Free version is ad supported and has limited features. You need to purchase PRO version for following features:

  • Ad Free (No Admob or iAd ads.)
  • No limit. (500 contacts limit in Free version)
  • Reminder (Weekly or Monthly)
  • iTunes File Sharing Support
  • Wi-Fi Edit Support (NEW !!!)
  • Remove Duplicate Contacts
  • Multiple VCF Export
  • In App vCard Restore

Do you have other useful apps like My Contacts Backup ?

Yes we do :)  My File Explorer lets you easily view, manage and store files on your iPhone, iPad, iPad mini or iPod touch. You can also easily transfer your Photos from your device to your PC/MAC via Wi-Fi Transfer option. You don’t need iTunes anymore.

Key Features:

• Store, view or manage any documents on your iPhone, iPad or iPod Touch
• Direct access to Photo Library from a PC or Mac via Wi-Fi and batch photo download.
• Upload pictures from your PC to your photo library via Wi-Fi.
• Easy file transfer via Wi-Fi (Browser or FTP), Bluetooth or iTunes File Sharing
• Voice Record
• In App File Name Search
• In App Browser Support for Internet Downloads
• Copy, paste, move, delete and create text files.
• Simple and Advanced PDF Reader
• Email your files.
• Backup & Email in app notes easily.
• Open email attachments.
• Zip, unzip and unrar support. Also supports password protected zip and rar files.
• Dropbox integration
• Passcode protected folders
• Universal (iPhone & iPad support)
• Several file listing and sorting options

 

Download Link: https://itunes.apple.com/app/my-file-explorer/id571929068?mt=8

PRO

If you like free version of My Contacts Backup, you should upgrade to PRO version :)

My Contacts Backup Pro additional features:

  • Ad Free (No Admob or iAd ads.)
  • No limit. (500 contacts limit in Free version)
  • Reminder (Weekly or Monthly)
  • iTunes File Sharing Support
  • Wi-Fi Edit Support (NEW !!!)
  • Remove Duplicate Contacts
  • Multiple VCF Export
  • In App vCard Restore